{"id":18940,"date":"2020-04-01T11:21:15","date_gmt":"2020-04-01T15:21:15","guid":{"rendered":"https:\/\/blueridgeglobal.com\/?p=18940"},"modified":"2025-09-15T18:25:37","modified_gmt":"2025-09-15T22:25:37","slug":"cater-customer-case-study","status":"publish","type":"post","link":"https:\/\/blueridgeglobal.com\/case-studies\/cater-customer-case-study\/","title":{"rendered":"Cater \u2013 Customer Case Study"},"content":{"rendered":"[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1585934695746{margin-bottom: 35px !important;}&#8221;]\n<h3 style=\"line-height: 0.9; margin: 20px 0;\">Cater Optimizes Forecasting to Eliminate Overstock and Improve Customer Experience<\/h3>\n<p><a href=\"https:\/\/www.cater.no\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-18978\" src=\"https:\/\/blueridgeglobal.com\/wp-content\/uploads\/2020\/04\/Cater-logo_mod.jpg\" alt=\"\" width=\"301\" height=\"92\" \/><\/a><\/p>\n<p>Lierskogen, Norway-based <a href=\"https:\/\/www.cater.no\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cater AS<\/a>\u00a0is an end-to-end supplier of food and beverages to hotels, restaurants, canteens and catering companies, with a brand reputation for flexibility and outstanding service. They supply 10,000 stocked products and can provide another 15,000 non-stock products.<\/p>\n<p>Working with our partner, <a href=\"https:\/\/inven.no\/en\/\" class=\"broken_link\">Inventory Investments AS<\/a>, in 2017 Cater decided to invest in its buying process with Blue Ridge\u2019s state-of-the-art Supply Chain Planning solutions to secure market-leading customer service levels, maximize efficiency and minimize inventory holding costs.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"margin-bottom: 10px;\">OPTIMIZED WAREHOUSE OPERATIONS<\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.cater.no\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18943 size-span12\" src=\"https:\/\/blueridgeglobal.com\/wp-content\/uploads\/2020\/04\/Cater-multi-facet-1170x420.jpg\" alt=\"\" width=\"1170\" height=\"420\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Today, Cater has become one of the most modern and leading food service companies in Norway. With its new warehouse of 17,000 square meters (nearly 183,000 square feet) and 11,000 pallet spaces, the company has Norway&#8217;s largest warehouse within the food service industry.<\/p>\n<p>The warehouse is optimized for efficient flow of goods and has also been designed with a separate warehouse for optimal storage of fruits and vegetables, including three different temperature- and climate-controlled zones, as well as a separate ripening room for bananas.[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1585752303717{margin-top: 50px !important;margin-bottom: 50px !important;background-color: #e8e8e8 !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18941 aligncenter\" style=\"border-radius: 50%;\" src=\"https:\/\/blueridgeglobal.com\/wp-content\/uploads\/2020\/04\/Bj\u00f8rn-Garder-CEO-Cater-AS-1024x1024-1.png\" alt=\"\" width=\"275\" height=\"275\" \/>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<em style=\"font-size: 2em;\">\u201cAfter operating for just over a year, the Blue Ridge solutions have had a huge impact on Cater,\u201d &#8212; Bj\u00f8rn Garder, CEO, Cater.<\/em>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]\n<h3>97.5% FORECAST ACCURACY<\/h3>\n<p>\u201cShortly after go-live, we found that we performed significantly better in several areas. Forecasts accuracy levels have improved successively and are now at a precision level of <strong>97.5%<\/strong>. This has enabled us to become extremely precise in our supply chain planning. At the same time, we have saved two man-years.\u201d[\/vc_column_text][vc_empty_space height=&#8221;8px&#8221;][vc_column_text]\n<h3>OVER 99% SERVICE LEVELS<\/h3>\n<p>Cater now has a stable <strong>service level of well over 99%<\/strong> across the entire range. In fact, their A items are almost never out of stock for long periods. The good thing about this is that these extremely good KPIs remain stable, regardless of whether they go in or out of seasons, or during the Christmas period.[\/vc_column_text][vc_column_text]\n<h3>OVERSTOCK REDUCED FROM 30% TO 3%<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-18944\" src=\"https:\/\/blueridgeglobal.com\/wp-content\/uploads\/2020\/04\/Servicegrossistene-814x420.jpg\" alt=\"\" width=\"235\" height=\"182\" \/><\/p>\n<p>It is also worth mentioning that, while achieving exceptionally good service levels, Cater experienced a <strong>reduction of overstock from 30% to 3%.<\/strong> \u201cAnd that was in spite of the fact that we actively use the system&#8217;s support of Forward Buying,\u201d Garder added.<\/p>\n<p><em>\u201cThe Blue Ridge solution is the system on the market that best supports our needs.\u201d<\/em>[\/vc_column_text][hr style=&#8221;none&#8221; size=&#8221;1&#8243;][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]\n<h3>ABOUT CATER<\/h3>\n<p>Cater is a member of the nationwide chain\u00a0<a href=\"https:\/\/www.sg.no\/\">Servicegrossistene<\/a>. The chain is owned by 21 locally based companies, providing food and beverages across Norway. Servicegrossistene in total has annual revenues of NOK 3,5 billion (or $340.2 million USD. Learn more about Cater <a href=\"https:\/\/www.cater.no\/\">here<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>Working with our partner, Inventory Investments AS, in 2017 Cater decided to invest in its buying process with Blue Ridge\u2019s state-of-the-art Supply Chain Planning solutions to secure market-leading customer service levels, maximize efficiency and minimize inventory holding costs.<\/p>\n","protected":false},"author":36,"featured_media":28054,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[50,49],"scp_topic":[185],"sector":[180],"technology":[177],"class_list":{"0":"post-18940","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-case-studies","8":"tag-europe","9":"tag-supply-chain-planning","10":"industry-generic","11":"scp_topic-generic","12":"sector-generic","13":"technology-generic"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/posts\/18940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/comments?post=18940"}],"version-history":[{"count":1,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/posts\/18940\/revisions"}],"predecessor-version":[{"id":35844,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/posts\/18940\/revisions\/35844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/media\/28054"}],"wp:attachment":[{"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/media?parent=18940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/categories?post=18940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/tags?post=18940"},{"taxonomy":"scp_topic","embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/scp_topic?post=18940"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/sector?post=18940"},{"taxonomy":"technology","embeddable":true,"href":"https:\/\/blueridgeglobal.com\/wp-json\/wp\/v2\/technology?post=18940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}