{"id":47308,"date":"2025-12-05T13:38:08","date_gmt":"2025-12-05T18:38:08","guid":{"rendered":"https:\/\/blueridgeglobal.com\/?p=47308"},"modified":"2026-01-09T20:24:07","modified_gmt":"2026-01-10T01:24:07","slug":"west-virginia-electric-supply-cuts-dead-stock-by-up-to-80-and-reclaims-control-of-its-inventory","status":"publish","type":"post","link":"https:\/\/blueridgeglobal.com\/case-studies\/west-virginia-electric-supply-cuts-dead-stock-by-up-to-80-and-reclaims-control-of-its-inventory\/","title":{"rendered":"West Virginia Electric Supply Cuts Dead Stock by up to 80% and Reclaims Control of Its Inventory"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]When Robert Hensley<\/span>, Product Manager at West Virginia Electric<\/span> Supply <\/span>walks into the office each morning, he knows exactly how his day will start<\/span>,<\/span> and more importantly, how it <\/span><\/span>won\u2019t<\/span><\/span>. Before Blue Ridge, the first three or four hours of his day disappeared into a maze of spreadsheets, Eclipse screens, and guesswork.\u00a0<\/span><\/span>[\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Now? He spends about 90 minutes reviewing what needs attention, and by 9:00 AM, he\u2019s already working on something that moves the business forward.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

That shift didn\u2019t happen overnight. It began with a hard realization: <\/span>the company wasn\u2019t struggling because people weren\u2019t doing their jobs, it was struggling because they were doing their jobs with the wrong tools.<\/span><\/b>\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”The Weight of a Growing Operation” use_theme_fonts=”yes”][vc_column_text]West Virginia Electric Supply is the kind of company customers trust without thinking. Eight branches, deep product expertise, decades of serving contractors and industrial clients across the region. From the outside, the business looked rock-solid.<\/span> \u00a0<\/span>Inside, though, the challenges were mounting.<\/span>\u00a0<\/span><\/p>\n

Each branch managed its own inventory. Some adjusted reorder points based on instinct. Others inherited parameters that hadn\u2019t been touched in years. Transfers happened constantly without a unifying strategy. And while Eclipse offered basic forecasting, no one believed it could truly keep up with the company\u2019s growing complexity.<\/span>\u00a0<\/span><\/p>\n

\u201cOur ERP had forecasting, I\u2019ll call it forecasting because that\u2019s what they call it,\u201d Robert says with a laugh. \u201cIt wasn\u2019t great, but it was functional.\u201d<\/span> Functional was no longer enough.<\/span>\u00a0<\/span><\/p>\n

Dead stock, more than <\/span>$1 million worth<\/span><\/b>, collected quietly in corners of the business. Buyers couldn\u2019t see demand patterns clearly. And every day, Robert sank into the same routine of manual reviews, moving line by line through SKUs just to make sure nothing slipped.<\/span>\u00a0<\/span><\/p>\n

The work was heavy. The results were unpredictable. And leadership could feel the company\u2019s growth pressing against a ceiling they hadn\u2019t built but could no longer ignore.<\/span>\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=”The Moment Everything Shifted” use_theme_fonts=”yes”][vc_column_text]The search for a solution wasn\u2019t dramatic. No major crisis, no customer loss. Just a conversation with a distributor who\u2019d faced the same challenges and had come out on the other side.<\/span>\u00a0<\/span><\/p>\n

The part that stuck wasn\u2019t a statistic. It was a story.<\/span>\u00a0<\/span>A product manager told them he \u201cwould wake up in the middle of the night because the inventory numbers were dropping so fast.\u201d<\/span>\u00a0<\/span><\/p>\n

Not from fear. <\/span>From relief.<\/span> \u00a0<\/span>\u201cThat was the moment we realized,\u201d says VP of Operations <\/span>David Mays, \u201cIf they can get that kind of impact, so can we.\u201d<\/span><\/b>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffe7b7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”medium_depth” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”47428″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line”][vc_custom_heading text=”Overview” font_container=”tag:h2|text_align:center|color:%23202945″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#202945″]\n

    \n
  • Company:<\/span><\/b> WV Electric Supply<\/span>\u00a0<\/span><\/li>\n
  • Vertical:<\/span><\/b> Electrical Distribution<\/span>\u00a0<\/span><\/li>\n
  • ERP:<\/span><\/b> Eclipse<\/span>\u00a0<\/span><\/li>\n
  • Warehouse locations:<\/span><\/b> 8<\/span>\u00a0<\/span><\/li>\n
  • Blue Ridge Modules:<\/span><\/b> Forecasting, Replenishment<\/span>\u00a0<\/span><\/li>\n<\/ul>\n[\/nectar_responsive_text][vc_custom_heading text=”Challenges” font_container=”tag:h2|text_align:center|color:%23202945″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#202945″]\n
      \n
    • Decentralized purchasing<\/span>\u00a0<\/span><\/li>\n
    • Outdated forecasting<\/span>\u00a0<\/span><\/li>\n
    • 3\u20134 hrs\/day manual buying<\/span>\u00a0<\/span><\/li>\n
    • $1M+ dead stock<\/span>\u00a0<\/span><\/li>\n<\/ul>\n[\/nectar_responsive_text][vc_custom_heading text=”Solution” font_container=”tag:h2|text_align:center|color:%23202945″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#202945″]\n
        \n
      • Centralized planning<\/span>\u00a0<\/span><\/li>\n
      • Branch-level demand accuracy<\/span>\u00a0<\/span><\/li>\n
      • Exception-based workflow<\/span>\u00a0<\/span><\/li>\n
      • Ongoing advisory<\/span>\u00a0<\/span><\/li>\n<\/ul>\n[\/nectar_responsive_text][vc_custom_heading text=”Results” font_container=”tag:h2|text_align:center|color:%23202945″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#202945″]\n
          \n
        • 70\u201380%<\/span><\/b> less dead stock<\/span>\u00a0<\/span><\/li>\n
        • 20%<\/span><\/b> lower inventory<\/span>\u00a0<\/span><\/li>\n
        • 24%<\/span><\/b> GMROI lift<\/span>\u00a0<\/span><\/li>\n
        • 37%<\/span><\/b> more turns<\/span>\u00a0<\/span><\/li>\n
        • Buying time <\/span>cut in half<\/span><\/b>\u00a0<\/span><\/li>\n
        • Service level <\/span>\u2192 96.3%<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_responsive_text]The team wasn\u2019t looking for fancy dashboards or flashy tech. They wanted clarity. Control. A way to make decisions based on real demand, not habit.<\/span>\u00a0<\/span>[\/nectar_responsive_text][vc_custom_heading text=”Learning a New Language of Inventory” use_theme_fonts=”yes”][vc_column_text]If you ask Robert what the hardest part of the transition was, he won\u2019t talk about training or process change. He\u2019ll talk about the mental shift.<\/span> \u201cFor years I thought of an item as one SKU<\/strong>,\u201d he says. \u201cBlue Ridge made me realize it\u2019s actually eight SKUs, each with its own behavior. That was a big leap<\/strong>.\u201d<\/span>\u00a0<\/span><\/p>\n

          Branch managers felt the change too. They\u2019d been used to calling the shots. Letting a system take the wheel wasn\u2019t easy.<\/span>\u00a0<\/span>But something interesting happened as the weeks went on: skeptics became believers.<\/span><\/p>\n

          The forecasts made sense. Transfers dropped. Stockouts eased. And decisions became grounded in facts rather than intuition.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_single_testimonial testimonial_style=”small_modern” text_color=”#202945″ color=”Extra-Color-1″ quote=”Our ERP had forecasting, I\u2019ll call it forecasting because that\u2019s what they call it,\u201d Robert says with a laugh. \u201cIt wasn\u2019t great, but it was functional.” name=”Robert Hensley” subtitle=”Product Manager at West Virginia Electric Supply”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]David puts it simply:<\/span>\u00a0<\/span>\u201cCentralizing inventory was tough at first. But Blue Ridge made it easy to adjust and let the data guide decisions<\/strong>.\u201d<\/span> \u00a0<\/span>With a clearer view of consumption, lead times, and branch-level patterns, purchasing evolved from a daily firefight into a predictable, exception-driven workflow. And with Blue Ridge\u2019s team offering hands-on guidance, the implementation felt more like coaching than setup.<\/span>\u00a0<\/span><\/p>\n

          \u201cTheir support has been top-notch,\u201d <\/strong>David<\/i>\u202fMays, VP Operations, West Virginia Electric Supply<\/i> says<\/span>. \u201cWe learned a lot, and fast.\u201d<\/strong><\/span>\u00a0<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Four Years Later, It\u2019s Still Paying Off” use_theme_fonts=”yes”][vc_column_text]Most software stories peak in the first six months. <\/span>This one kept building.<\/span>\u00a0<\/span><\/p>\n

            \n
          • Dead stock plummeted, <\/span>70\u201380% gone<\/span><\/b>, <\/span>translating to major cost savings and improved cash flow.<\/span><\/li>\n
          • Service levels rose to <\/span>96.3%<\/span><\/b>, <\/span>fill rate improved and customer satisfaction grew.<\/span>\u200b\u202f<\/span><\/li>\n
          • Inventory fell nearly <\/span>20%<\/span><\/b> while profitability surged, higher GMROI (up 24%), faster turns, and stronger cash flow.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

            *All figures are key metric averages over four years. These aren’t one-time gains. Four years later, the improvements continue compounding.\u202f<\/span><\/p>\n

            Plus, the team finally gained scalability: quick training, easy coverage, and far less operational strain.<\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_single_testimonial testimonial_style=”small_modern” text_color=”#202945″ color=”Extra-Color-1″ quote=”Centralizing inventory was tough at first. But Blue Ridge made it easy to adjust and let the data guide decisions” name=”David Mays” subtitle=”VP of Operations, West Virginia Electric Supply”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_responsive_text]And the biggest win? <\/span>Confidence.<\/span>\u00a0<\/span>For the first time in years, West Virginia Electric Supply knew their inventory was working for them, not against them.<\/span> \u00a0<\/span>Robert no longer spends mornings buried in spreadsheets. David no longer worries that stock is sitting in the wrong corner of the business. Training new staff is easier. Vacation coverage is seamless. Branches trust the process.<\/span>[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_single_testimonial testimonial_style=”small_modern” text_color=”#202945″ color=”Extra-Color-1″ quote=”The goal wasn\u2019t to just reduce inventory, he says. It was to have what we need, when we need it, for our customers.” name=”David\u202fMays” subtitle=”VP Operations, West Virginia Electric Supply”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_responsive_text]The transformation is so embedded now that it\u2019s easy to forget what life was like before. But when David is asked to sum it up, he doesn\u2019t talk about metrics:<\/span>\u00a0<\/span>\u201cThe goal wasn\u2019t to just reduce inventory<\/strong>,\u201d he says. <\/span>\u201cIt was to have what we need, when we need it, for our customers<\/strong>. <\/span>And that\u2019s exactly what Blue Ridge helped us do.\u201d<\/span><\/p>\n

            Four years in, the company is still gaining traction, still improving, still finding new efficiencies, still expanding what\u2019s possible.<\/span><\/p>\n

            The final takeaway isn\u2019t a number or a ratio. <\/span>It\u2019s a question David now poses to other distributors:<\/span>\u00a0<\/span>\u201c<\/span><\/b>How much longer can you afford to wait?\u201d\u00a0<\/strong>[\/nectar_responsive_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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